Privacy

Introduction:

SystemCORP Embedded Technology Pty Ltd knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.

The policy is based on the National Privacy Principles that apply to private businesses under the Privacy Act, 1988 (Commonwealth). The National Privacy Guidelines can be accessed at http://www.privacy.gov.au/business/codes.

In summary, our policy is to:

  • collect only as much personal information on you as we require to provide you with an effective service and meet our legal obligations;
  • hold the information in a secure manner;
  • give you access to the information if you request it and the means to change it if it is incorrect; and
  • destroy or de-identify personal information when it is no longer required.

General Disclaimer:

There are inherent risks in transmitting information across the Internet. We can give no absolute guarantee that all data, including personal information, provided via the Internet is secure from unauthorized use.

Personal details you provide via chat rooms and similar forums, whether sponsored or endorsed by us or by websites we share, are in the public domain and as such are not covered by this privacy policy. We cannot be held responsible for breaches of privacy on other web sites.

We do not store or keep in anyway your credit card details. Credit card details are handled directly by the banks secure website.

From time to time we may survey our customers to assist us in planning and delivering better services. The provision of this information will be voluntary and our intended use will be clearly identified at the time of collection.

We will not sell or otherwise make available the personal details of our clients to third parties, other than a limited number of providers we contract to supply support services to SystemCORP Embedded Technology Pty Ltd in the normal course of our business. We require such providers to comply with our privacy policy when dealing with our clients' information and we only provide as much information as is necessary for them to provide their services to us.

Disclosure of Personal Information:

In the normal course of business we will not disclose your personal information to any other party (other than contracted support services) without your consent. However, circumstances may arise where we will disclose your personal information without your consent. The circumstances include but are not limited to situations where disclosure is required to:

  • comply with the law or in situations where we have reason to suspect that you are engaged in unlawful activity or improper conduct and we disclose your personal information as a necessary part of our investigation or to report our concerns to the relevant authorities;
  • protect and defend our rights or property;
  • enforce crucial terms of our agreements with you;
  • sell our business or part of it; and
  • prevent a serious and imminent threat to an individual's life or safety or to the public safety generally.

Accessing and correcting your Personal Information:

You can ask us to provide you with the personal information we hold on you. We will require you to provide identification to ensure you are who you say you are. We undertake to provide the information in a reasonable time and to correct any errors where the information is not accurate, up-to-date or complete. If you need to update your online billing details you can access your account details through our website.

As a general principle, we do not target children in our marketing communications and would only communicate with a child with a parent or guardian's consent. To the extent that young people may use our services our privacy policy extends fully to them.

Additional Concerns:

If you choose to visit the SystemCORP Embedded Technology website, your visit and any dispute over privacy is subject to this Privacy Policy, including limitations on damages, resolution of disputes, and application of the law of Australia. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

If you have any concern about privacy at SystemCORP Embedded Technology Pty Ltd, please contact us with a thorough description with your concerns. If we cannot resolve your concerns to your satisfaction within a reasonable time, you or we may refer to the Australian Government's Office of the Privacy Commissioner. Our business changes constantly and this policy statement may be amended from time to time. So please check our Website frequently to see any recent changes.

 
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